Delivery Information

How do I place an order?

Orders can be placed by phone at 516-931-1900 or via our online store at www.gethealthyonline.us

What mode of transportation is used to shop your order?

All orders are shipped via FedEx Home Ground Delivery in the greater Metro-Area. FedEx Express will be used for any order going to a city outside of NY that requires more than 2 days for ground shipping

How is the food shipped?

The meals are packed in foam insulated coolers with special commercial coolant packs

What temperature will the meals be shipped and what temperature will they arrive?

Get Healthy Online meals are shipped frozen and will arrive in a frozen to semi-thawed state.

How long can the meals stay preserved in the foam coolers that they are shipped in?

Once the meals leave our fulfillment center, the meals can be preserved for 24-48 hours.

What is the shelf life of the meals?

Get Healthy Online meals have a 6-9 month shelf life in the freezer.

When can I order my meals for delivery and what is the standard turnaround time to receive my order?

Please allow 24-48 hours for your order to be processed. Once your order is processed, it will be delivered by the 2nd business day, providing every item is in stock.

Please note there is a 2day MAX transit time allowed on all frozen meals.